My expertise
What sets me apart
Capable of creating technical documentation for all industries
Talented strategic documentation planner
Skilled at simplifying complex content
Experienced documentation project manager and team leader
Proficient with multiple publishing tools and platforms
Focused on improving usability and user experience for all audiences
Experience
My Journey
Technical writing, technical editing & documentation management
Telesign
Technical Writer and Product Owner
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Managed developer documentation and knowledge base content for a SaaS company that provides AI- and ML-based enterprise-level digital identity verification services.
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Collaborated with cross-functional teams to write clear and user-friendly documentation for complex APIs.
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Successfully managed over 12 beta and GA developer documentation releases, all published on time.
Aquent (Microsoft contract)
Technical Editor and Technical Writer
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Provided on-demand technical editing and pull request reviews for online digital content for the Microsoft Learn platform.
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Managed team queues as a primary reviewer.
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Analyzed and rewrote three hundred privacy requirements for Microsoft's privacy team.
Universal Imaging
Documentation Manager and Senior Technical Writer
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Managed technical documentation and corporate publications for a biotechnology startup that sold imaging software to research labs and scientists.
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Collaborated with cross-functional teams to create print software documentation and electronic help content using structured writing concepts.
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Created a scalable documentation strategy that supported expansion from one to five products, without requiring additional customer support staff.​
Honeywell
Technical Writing Assistant
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Wrote and edited hardware manuals, product specification sheets, and product installation guides for Honeywell’s automation controls and equipment division using structured writing techniques.
Publishing
West Publishing Company
Legal Editor
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Reviewed and edited manuscripts for twelve legal publications. Wrote case summaries. Oversaw the production of the software, print, and electronic versions for each publication.
Legal services
PASA
QDRO Specialist
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Prepared court orders dividing retirement assets. Performed complex offset calculations using Excel.
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Managed and tracked 100-150 client files under tight deadlines. Created QDRO templates and standardized document production.
Spiller Law Firm, PLLC
Attorney and Managing Partner
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Represented clients before federal agencies and state courts. Managed over one hundred concurrent cases. I won 80% of contingency-based Social Security cases each year. Successfully negotiated agreements for 60% of all family law cases
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Designed and managed the firm's website and print ads.
Product and project management
Reed Publishing
Seminar Coordinator and Product Manager
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Seminar coordinator and product manager for an economic forecasting seminar product, expanding from twenty to twenty-four sites per year.
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Developed a tracking system that increased product sales. Designed promotional materials for seminars.
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Editor for three trade association newsletters.
National Association for Girls & Women in Sports
Public Relations and Program Administrator
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Coordinated national events. Collaborated with other non-profits on jointly sponsored events.
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Wrote press releases and prepared media kits. Answered inquiries from the press.
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Managing editor for the newsletter and edited official rule books for collegiate sports.
Public Relations
Ladies Professional Golf Association
Public Relations and Marketing Intern
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Assisted public relations and marketing departments with special projects. Wrote weekly press release segments. Researched editorial content calendar placements and promotional media lists. Responded to national media requests for photos and research.
Core competencies
Writing skills
Technical writing
Legal writing
​Technical editing
Online content creation
Complex research and analysis
Screenshots and illustrations
Structured writing
Docs-as-code methodology
Project management
Project management
Agile sprint planning
Project planning and research
Documentation management
Requests for proposals
Vendor and contract management
Cross-functional collaboration
Team building and training
Project types
API documentation
Support center knowledge base
Software documentation
Hardware guides and spec sheets
Procedural guides
Tutorials and wikis
SOP and policies
Online and print documentation
Portfolio
Discover my work